Privacy Policy

Last Update: September 1, 2018

PLEASE READ THIS PRIVACY POLICY CAREFULLY.

Privacy is very important to Abiomed, Inc. We also understand that privacy is very important to you. This Privacy Policy tells you how we protect and use information that we gather through this Abiomed website. This website and this Privacy Policy are intended for a U.S. audience.

We may change this Privacy Policy at any time and for any reason. We encourage you to review this Privacy Policy each time you visit this website.

By using this website, you agree to the terms of the most recent version of this Privacy Policy. Please read our Terms of Use to understand the general rules about your use of this website.

INTRODUCTION

The information we receive, and how we use it, depends on what you do when visiting our website, how your browser is configured, and what information you provide to us. We collect and use your personal information differently than your non-personal information (information that is not identifiable to you personally).

WHAT IS PERSONAL INFORMATION?

Personal information is information we collect through this website that we can use to specifically identify you, such as your:

We also collect your IP address when you use our website, which can in some circumstances be considered personal information.  Other than the IP address, we do not automatically collect personal information, though in some places on this website you have the opportunity to send us such information about yourself. For example, you may fill out a registration form, a survey, an e-mail form, or choose to share your story.

HOW DOES ABIOMED KEEP AND USE PERSONAL INFORMATION?

We may keep and use personal information we collect from you through this website to provide you with access to this website. In addition, Abiomed may keep and use your personal information:

In some instances, we de-indentify data by removing personal information (such as your name, e-mail address, social security number, etc). Once de-identified, the data is no longer attributed to a single unique individual. De-identified information is non-personal information that we may treat like other non-personal information.

DOES ABIOMED EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Abiomed will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is illegal or harmful to others. We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Policy, Abiomed also may keep, disclose, and use personally identifiable information that you give us through this website in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

CAN I SHARE MY STORY ON THE WEBSITE? 

The website allows you to share your stories or make other contributions to our website (“User Contribitions“). These stories may then be published or displayed on public areas of the website. By agreeing to share your story, you are agreeing that the information can be made public. Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that we cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

WHAT IS NON-PERSONAL INFORMATION?

Non-personal information is information we collect through this website that does not identify you as an individual person. It may include information such as the following:

If you visit our website to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer’s web browser. If you only read or download information on our website, we do not collect or learn your name, e-mail address, home address, or other information directly identifying you.

WHAT DOES ABIOMED DO WITH NON-PERSONAL INFORMATION?

Because non-personal information cannot identify you or be tied to you, there are no restrictions on the ways that we can use or share non-personal information. We will use non-personal information from you to help us make this website more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate de-identified personal information to:

DOES THE WEBSITE USE COOKIES?

Under some circumstances, we also collect information about your use of our website by using what are known as browser cookies. Cookies are small text files that are saved to your computer automatically and that store certain settings and data to share with our system about your browser. Cookies help us to improve our website and to be able to offer you a better service more tailored to you by recognizing your device and making pre-settings available to you. In general, a cookie contains the name of the domain from which the cookie data was sent as well as information about the age of the cookies and an alphanumerical identifier.

In the cookies we use, only the data explained above about your use of the website will be stored. There is no association with you personally. Instead, an identification number is assigned to the cookie (“cookie ID”). The cookie ID will not be connected with your name, your IP address or with similar data that would allow the cookies to be connected with you.

If you do not wish to use browser cookies, you can set up your browser so that the storage of cookies is not accepted. Please note that in this case you may only be able to use our website to a restricted extent or not at all. If you only want to accept our own cookies, but not the cookies of our service providers and partners, you can choose to block third-party cookies in your browser settings. 

Some of the cookies we use are described below:

Name Description Host Applicable to Agency Applicable to Career Type Duration How to disable Impact if disabled
JSESSIONID Used to keep the login information Bizx Yes Yes Non-persistent Till session expires or browser closes Disable through browsers or computer configurations User will not be able to login
ZSESSIONID Used for cross application session management Bizx No No Non-persistent Till session expires or browser closes Disable through browsers or computer configurations User will not be able to login to LMS, JAM
COOKIE_CLICKJACK_TOKEN Used for clickjacking filter. Keep a security token for clickjacking prevention Bizx Yes Yes Non-persistent Till session expires or browser closes Disable through browsers or computer configurations It will expose to clickjacking attack
LoginMethodCookieKey Used for SSO authentication. It is used to tell if the login method is SSO or PWD Bizx No No Persistent 50 years Disable through browsers or computer configurations SSO authentication will not work
deeplinkCookieKey Used for deeplink for redirect purpose Bizx No Yes Non-persistent Till session expires or browser closes Disable through browsers or computer configurations Deeplink feature will not work properly
AssertingPartyCookieKey Used to keep saml asserting party name. The value is customized by customer. Normally, it is a domain name used to identify the party Bizx No No Persistent 50 years Disable through browsers or computer configurations SAML authentication will not work
ms_cookie_set Used for Media Service. This cookie is used to detect if a browser allows third party cookie when a widget is rendered in iFrame mode. The value is boolean Bizx No No Non-persistent Till session expires or browser closes Disable through browsers or computer configurations Media service content like video streaming and image will get impacted
downtime_notification_timestamp Used for downtime notification. The value is a timestamp. Bizx No Yes Persistent 7 days Disable through browsers or computer configurations Downtime notification will not be correctly shown

WHAT ABOUT GOOGLE ANALYTICS?

This website uses functions of Google Analytics, a web analysis service provided by Google Inc. (‘Google’), 1600 Amphitheatre Parkway, Mountain View, CA 94043. Google Analytics uses cookies, that are saved to your computer and that allow your usage of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is generally transmitted to and stored by Google servers.

This technology allows website visitors who are already interested in our website to be addressed with advertising on our partners’ websites. The inclusion of this advertising on our partners’ websites takes place using cookie technology and an analysis of previous browsing behavior. This analysis is carried out using a pseudonym. No usage profile is connected with your personal data.

Google will use this information in order to assess your use of the website, in order to compile reports about website activities for the website operators and in order to provide further services related to the use of the website and the internet. Google may also forward this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google. You can find more information about how your user data is handled by Google Analytics in Google’s data privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

By using this site, you agree to the processing of data about you by Google in the manner described above and for the aforementioned purpose.
You can prevent data collection by Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout. This places an opt-out cookie, which prevents the future collection of your data when visiting this (or other) websites. This opt-out cookie must be stored permanently on your computer. If you delete this cookie or it is deleted automatically via browser settings, you will have to install this cookie again when visiting our website in the future.

WHAT CHOICES DO I HAVE?

You can decline to accept cookies, set your browser to block cookies, or erase our cookies from your computer, though doing so may prevent some aspects of the website from working properly.

You can always choose not to input your information, even though it might be needed to take advantage of our services.

You can prevent data collection by Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout. This places an opt-out cookie, which prevents the future collection of your data when visiting this (or other) websites. This opt-out cookie must be stored permanently on your computer. If you delete this cookie or it is deleted automatically via browser settings, you will have to install this cookie again when visiting our website in the future.

WHAT ABOUT PRIVACY ON WEBSITES LINKED FROM ABIOMED.COM?

We provide links to other companies on this website. These external website addresses contain information that was published by organizations that are independent from us. They are used to provide additional information as a service for visitors to our website.

We are not responsible for the content of the linked websites, other links that are found on such websites, or changes or updates to such websites. We do not review, control, or monitor the privacy practices of these websites, and this Privacy Policy does not apply to them. Such websites might use cookies to collect data or use this data in a way that we do not. We are not responsible for privacy policies or information or materials on these other websites. Please read the privacy policies of these websites for information about their standards. The presence of these external links must not be seen as support for the content or opinions they contain.

DOES ABIOMED EVER COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEBSITE?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

Abiomed cares about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us at info@abiomed.com.  

WHAT ABOUT WEBSITE SECURITY?

We secure our website and other systems through technical and organization measures against the loss, destruction, access, amendment or distribution of your data by unauthorized persons. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

HOW LONG DO YOU KEEP MY DATA?

We only keeps your personal data for as long as necessary, and for the purposes for which we collected it.

CAN I ACCESS, CORRECT OR DELETE MY DATA?

You may send us an email at info@abiomed.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to access, change or delete information if we believe that doing so would violate any law or legal requirement, cause the information to be incorrect, or if we are not legally obligated to so.

If you wish to delete your User Contributions from the website please email us at info@abiomed.com, but please be aware that copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other website users.

GDPR

The European Union has implemented the General Data Protection Regulation, commonly called “GDPR.”  Though this website is intended for a U.S. audience, there could be circumstances in which GDPR provides certain additional rights to some visitors.  If you have questions about any rights you might have under GDPR, please email us at info@abiomed.com.

HOW DO I CONTACT YOU?

If you have questions or comments about this Privacy Policy, please use the Contact Us feature at the top of your screen or by contacting Abiomed at:

ABIOMED, Inc.
22 Cherry Hill Drive
Danvers, MA 01923
Attn: Webm
Data Protection Policy
Tel.: +1 978.646.1400
Fax: +1 978.777.8411
Email: info@abiomed.com
Website: www.abiomed.com


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